Our policies

Policy center

Review shipping, returns, refunds, privacy, and service terms from one clear policy hub.

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Terms and Conditions

Website usage rules, account responsibilities, and the legal terms that govern orders and services.

Delivery coverage, shipping timelines, and order dispatch expectations.

Return eligibility, conditions, and the steps required to send products back.

Refund timing, payment reversal rules, and approval expectations.

How and when orders can be cancelled before fulfillment progresses.

Service commitments, support coverage, and operating standards.

Warranty coverage scope, claim conditions, and the key terms for service eligibility.

How personal information is collected, processed, and protected.